"I first met Sam having having had her contact details passes to me by a family member (who herself met Sam after responding to a leaflet posted through her front door) after I'd had a series of poor experience with large high street lettings agents, one instance of which resulted in legal action regarding lack of contractual performance that left my property damaged to the tune of thousands of pounds.Sam has a lot of experience, both in sales and lettings having previously been employed by the larger agencies before deciding to strike out on her own. I have a number of properties, and have over the years used a number of different lettings agents, none of which I have provided anything like the level of care and service I'm looking for as an owner.With Sam, I genuinely feel she is motivated to the best job possible. Whether that is because she is small, and therefore relies to a great extent on her own reputation, or whether it is just a reflection of her innate professionalism, I have always that Sam is willing to go far beyond that which is necessary to discharge her responsibilities to either me as an owner or my tenants.She is always willing to pick up the phone (even on Sundays!) to discuss anything, and nothing I've ever asked for has been too much. My wife and I have also been fortunate enough to have had the privilege of being invited along to one of Sam's quarterly inspections (yes, she actually does these!) and seen relationship she has with the tenants, so I know she takes the same personal approach with everyone.I have a few properties 50-60 miles away from Forest's offices in Loughton, but will be looking to Sam to manage the for me despite the distance.I cannot recommend her highly enough."
"Samantha, of Forest Residential Estate Agency, dealt with obtaining a tenant for my property three years ago. I found her to be extremely professional, and competent and managed to secure a tenant that always paid their rent on time and looked after my property. Samantha, checked on my property on a regular basis, and to say that I am happy with the service I received from Forest Residential is an understatement. Personally, I would not have any other company dealing with my rental properties."
"The sale went very smoothly that is mostly due to you. I am convinced it wouldn't have happened at all without you and I know for sure it would have been a lot harder You made us feel like very special customers and soon became the go to person for everything. Whatever the problem you were the solution. We thank you and if there is anything we can do for you in the future, please call. "
"Thanks and appreciation for all your help, kindness and professionalism."
"I can't really say anything else except, thank you for being you."
"Bless you, you were the best estate agent we've ever dealt with!"
"I recently sold my two bedroom house in Cedar Drive, Loughton. If I was looking to buy/sell in the area, I would definitely use your services again. Your hard work and honesty with both myself and potential buyers shone through and I really appreciate all of your time and effort."
"My partner and myself recently sold our flat in Loughton and were lucky enough to find Samantha Murray at Forest Residential. Samantha helped throughout the conveyancing process and was hugely instrumental in moving everything along to a satisfactory conclusion. We found Samantha friendly, helpful, approachable and very professional and it would have been a far more stressful process if not for her. I would certainly recommend Forest Residential to anyone thinking of moving house."